Starting today at 3:00 PM EDT upgrades will be made to the Voice Mail system along with patches to resolve issues with o365 integration. Service should not be interrupted, but access to Voice Mail Boxes may be affected for a […]
Outlook on the Web seems to be working again, but Microsoft has not closed out their service issue. CTS will continue to monitor the situation.
Microsoft’s servers are experiencing a problem which is preventing some users from logging in to Outlook on the web. As far as we know, computer and device app versions of Outlook are still working. If you normally use the web […]
The voicemail to email integration issues have been resolved. New voicemail messages will create emails. Previously saved voicemails will remain in the voicemail system and will need to be checked by dialing X4000.
Due to changes implemented in O365 security, some users that have notification of voice messages sent to email may not be receiving them. CTS has been in contact with our maintenance vendor and they are working on a resolution. Until […]
The authentication issues have been resolved.
We are receiving reports of users having trouble logging into BearPAWS and Moodle. Other services may also be affected. CTS is investigating the issue.
In keeping with the State’s COVID-19 social distancing protocols, the Helpdesk is limited to phone, email, and remote assistance only. In-person assistance can still be provided at the discretion of the Helpdesk staff and only if your issue is determined to require it. […]
Please see THIS LINK for information about accessing Adobe Creative Cloud apps.
If you are going to be taking home a computer you do not normally use in order to work remotely, you MUST login to it once while it is connected with a network cable ON CAMPUS. If you don’t, you […]