CTS Announcements & System Status

Critical storage network maintenance will occur at the close of the business day at 4:30 PM this evening. Systems affected include Banner/BearPAWS and Blackboard. The window is 30 minutes.

Offline equipment in a wiring closet serving part of Merritt Hall is currently inaccessible to technicians. No ETA.

The Wireless @ SUNY Potsdam network was unavailable for about an hour due to a software fault. All clear.

A software fault in the campus mail server caused a brief outage beginning at 12:56. All clear 1:03.

Helios experienced a software fault which required a reboot. All services back online.

Maintenance work caused a segmentation between network components isolating 1/3 of basement Crumb ports from the others. Problem isolated and rectified. All clear.

With the exception of the LTEC WAP, all Crumb wireless access points have been offline for about 15 minutes. This is being looked into.

Helios share are back online.

Helios shares will be going offline at 9PM for file system maintenance. They will be offline for up to a few hours.

The Blackboard application will be restarted tonight at 10 pm in order to rectify an application-level anomaly. Users should not be negatively affected by the restart, as existing user sessions should persist across the restart. It is important to note that while existing sessions will persist, any requests made during the few seconds of down time will result in connection errors.