CTS is aware of an issue with connectivity to WIFI/W@SP on campus, some users are getting booted from WIFI and are then unable to connect/reconnect. Multiple areas within CTS are working on troubleshooting the issue and further updates will be […]
This is an update to a previous posting. Please share with all users in your area or department. SUNY ITEC is still negotiating the contract with Adobe, they should have an update soon. CTS has no control over this renewal […]
Telcom is currently experiencing a high volume of work orders related to Voicemail Message Light/Lamping. CTS is aware of this issue and is the result of running our old and new voicemail systems in parallel to maintain normal business operations […]
CTS is currently experiencing a networking issue that is directly associated with the AV Podia. In some instances, the TouchPanel controls may be offline. Technicians are currently working on the issue to resolve the problem. CTS will continue to provide […]
Adobe licensing on the SUNY Potsdam campus is a managed service of SUNY ITEC. We are aware of the end of licensing messaging that some Adobe users are receiving. SUNY ITEC is aware of these expiration notices and is working […]
CTS will continue to monitor this situation with our provider but all indications show this issue to be resolved at this time. If you are experiencing any issues calling off campus from an on campus phone please report it to […]
CTS will continue to monitor this situation with our provider but all indications show this issue to be resolved at this time. If you are experiencing any issues calling off campus from an on campus phone please report it to […]
Currently, some calls to off campus numbers from on campus are failing with an “All circuits are busy” recording. CTS has opened a ticket with our service provider and will update this blog when further information is available.
ITEC has resolved the issues with Banner Admin.
Banner Admin is currently experiencing issues and spinning when trying to load any pages. ITEC is investigating the problem.