Status Updater

Printing services have been restored.

Printing services are down after doing Windows Update. Technicians are accessing the situation.

ITEC has restored services and it looks like everything is back up.

ITEC is rebooting our production Banner server (potban001) immediately. During this reboot Banner/BearPAWS/BearDeN will be unavailable.

Account holders in Oracle Business Intelligence be advised: SUNY System Administration has informed us that transactions entered in BI on August 16th, 2017 were duplicated (posted again) on August 30th. The situation will be remedied this weekend before end-of-month processing is done.

Welcome to the start of a new academic year! The CTS Helpdesk is receiving the usual beginning-of-the-semester upswing in incident reports and assistance requests. Please help us to help you as effectively as possible! If you call the Helpdesk and no one is available to take your call, leave a message with contact information and a brief description of your problem or question. Someone will return your call as soon as possible.

The Helios file storage server was successfully rebooted this morning. _backup folders are again operational.

CTS has received several reports of devices not able to access the campus data network. The reports are widespread, but not affecting all devices. Technicians are investigating.

The Helios file storage server will be rebooted tomorrow morning, Thursday, August 24, 2017 at approximately 6:30. This is being done to restore access to the _backup folders in users’ Home directories. In the meantime, _backup directories will be unaccessible.

ITEC has rebooted the Banner server and it looks like everything is back up and running OK.