[RESOLVED] Emergency Service Outage
Cooling problems have been resolved, allowing us to bring back on-line all services.
Cooling problems have been resolved, allowing us to bring back on-line all services.
Due to climate control failure, we are shutting down some services served from our primary data center in an effort to keep others online. The following services have been shut down, and will be indefinitely unavailable in the first round: -Illiad -ApEx – Degreeworks – Socrates – PACES Micros Server – Digital Signage Authoring (changes) We may need to bring down more systems if the problem persists.
Due to climate control failure, we are shutting down some services served from our primary data center in an effort to keep others online. An impact-list will be released shortly.
The following services have been restored at this time: Banner/BearPAWS/DegreeWorks/APEX/HR Time Accounting
The vast majority of services have been restored from a storage error. BearPAWS/Banner are still down at this time.
Numerous information services are currently offline. Technicians are on-site and working to resolve the problems.
Windows login services will unavailable tonight from 21:00-23:00 (9pm – 11pm) in order to facilitate system maintenance.
As of 15:00 on 01-04-10 all telephone services provided by PAETEC Communications to SUNY Potsdam have been restored.
At approximately 13:40 SUNY Potsdam’s in-coming and out-going telephone services provided by PAETEC Communications went down. PAETEC is aware of the problem and is working to restore service. Please check back later as this site for status updates.
Hardware replaced. All connections believed to be back online.