Status Updater

At this time it is believed that the Moodle load issues from earlier this week are resolved. If you encounter performance problems, please report them to the Helpdesk.

Tonight at 23:00 Moodle will be unavailable for a brief period of time to allow for a backend system configuration change in an attempt to tune Moodle performance.

Moodle is experiencing periods of slowness during heavy use. Measures have already been taken to increase capacity, and there have been some slight gains. We are monitoring things closely and are working to improve the situation.

BearPAWS/Banner are now available.

A system safeguard has temporarily disabled access to BearPAWS/Banner to protect data integrity. Engineers are aware of the situation and are working towards a resolution. No estimated timeframe to resolution is available at this time.

All services back online.

Several central campus services will undergo a series of brief rolling outages on 8/15/12 beginning at 11 PM. The window is expected to last up to 2 hours.

The RT tracking system is currently down. An estimated time for recovery is sometime later this evening.

Most core areas should have restored network/telephony at this time. If you are still having problems with your phone, please email telcom@potsdam.edu indicating the phone number.

Various edge network devices did not tolerate yesterday’s loss of power as well as expected. This has affected not only phones, but attached computers as well. Work is underway to check and restore connectivity globally, but this is taking time. No estimated time to completion.