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[ANNOUNCE] Banner/BearPAWS connectivity issues

January 23, 2023 Status UpdaterStatus Announcements

ITEC is having continued hardware issues which are causing some people to have connectivity issues with Banner/BearPAWS. We are awaiting an update from ITEC and will post an update when we have more information.

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[RESOLVED] Banner/BearPAWS Login Issues

January 18, 2023 Status UpdaterStatus Announcements

Login issues for Banner/BearPAWS have been resolved.

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[ANNOUNCE] Banner/BearPAWS Login Issues

January 18, 2023 Status UpdaterStatus Announcements

We are currently experiencing login issues for Banner/BearPAWS and ITEC is working with the hardware vendor to resolve the issue.

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[COMPLETE] Phone system outage 12/20/2022

December 20, 2022 Status UpdaterStatus Announcements

The phone system reset is complete. Settings should be restored on all the phones at this time. We do notice a few phones that we will need to visit to reset manually. If you are still experiencing an issue by […]

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[UPDATE] Phone system outage 12/16/2022

December 16, 2022 Status UpdaterStatus Announcements

Technicians are currently working to reset impacted phones throughout the campus. Some critical areas such as University Police and Student Health have service restored. Your patience is appreciated as we work to resolve the outage.

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[INPROGRESS] Phone system outage 12/16/2022

December 16, 2022 Status UpdaterStatus Announcements

Earlier this morning servers that support the phone system suffered a failure. Technicians responded and powered the servers back on. Some phones have had service restored however many still remain out of service. CTS is working with the support vendor […]

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[ANNOUNCE] Banner/BearPAWS/BearDeN down today from noon-12:30

December 9, 2022 Status UpdaterStatus Announcements

SICAS needs to install some patches in Prod Banner today. During the install and redeploy of resources, Banner/BearPAWS/BearDeN will be unavailable.

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[RESOLVED] Brightspace and SUNY Login Issues

September 19, 2022 Status UpdaterStatus Announcements

SUNY has provided an update and access to Brightspace, SUNY HR/Time Portal, SUNY BI, and other SUNY services are now restored.

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[ANNOUNCE] Brightspace and SUNY Login Issues

September 19, 2022 Status UpdaterStatus Announcements

SUNY (www.suny.edu) web servers are currently experiencing issues. At this time, Brightspace, SUNY HR/Time Portal, SUNY BI, and other SUNY services are effected and users are unable to access these services. SUNY is aware of the issue and working on […]

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[ANNOUNCE] Internet Service Maintenance 9/11/2022

September 2, 2022 Status UpdaterStatus Announcements

The campus Internet service provider has announced they will be performing maintenance Sunday, September 11, 2022, between 3:00 am and 6:00 am. This necessary maintenance will result in brief outages during the window for Internet traffic to and from c…

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  • [INPROGRESS] Firewall Maintenance 1/13/2026
  • [ANNOUNCE] Banner/BearPAWS/BearDeN Maintenance 1/6/2026
  • [ANNOUNCE] Banner/BearPAWS/BearDeN Maintenance 1/2/2026
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  • [INPROGRESS] Campus Voicemail System Down

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CTS Announcements & System Status

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