Maria Freitas Ladouceur

CTS will observe the following holidays over summer 2024. Memorial Day – Monday, May 27, 2024 – All areas of CTS will be closed. Juneteenth – Wednesday, June 19, 2024 – All areas of CTS will be closed If you […]

The IT Service Desk and Device Management Services will be open on President’s Day, Monday, February 19, 2024, in support the instructional needs of the campus.   CTS Operations, CTS Administration, Administrative Information Systems, Host Services, Network Infrastructure and Media, and […]

The following areas for CTS will be open on Friday, November 10, 2023 for normal operating hours: AIS – Administrative Information Systems DMS – Device Management Services IT Service Desk Telcom These areas of CTS will be closed in observance […]

The following areas for CTS will be open on Friday, November 10, 2023 for normal operating hours: AIS – Administrative Information Systems DMS – Device Management Services IT Service Desk Telcom These areas of CTS will be closed in observance […]

All areas of CTS will be closed in observance of Indigenous Peoples Day, Monday, October 9, 2023. If you need assistance, please email itservicedesk@potsdam.edu and we will assist you when you when we resume regular business hours on Tuesday, October […]

All areas of Computing and Technology Services will be closed Monday, July 3, 2023 and Tuesday, July 4, 2023. We will resume regular business operations on Wednesday, July 5, 2023 at 8am. If you require assistance, during this time please […]

Due to the approaching upgrade in the campus telephone system, CTS will not be processing any telephone changes (adds or moves) from 4pm on Wednesday, June 28, 2023 through 8am on Monday, July 10, 2023.  Please note that all moves […]

They phone system is experiencing issues. CTS technicians are investigating and working to determine the issue. We may need to work on resetting the phone system. More details will follow. If you have issues contact the IT Service Desk – […]

All areas of CTS will be closed Monday, June 19, 2023 in observance of the Juneteenth anniversary. If you require technical assistance, during this time please contact the IT Service Desk at 315-267-4444 or by e-mail at itservicedesk@potsdam.edu so we […]